A Decade-Long Relationship That’s Helping Independent Grocers Focus on Pharmacy Patients
How Associated Food Stores Uses Supplylogix® to Strengthen Pharmacy Operations
In a recent customer interview, Sam Haddadin, vice president of pharmacy operations at Associated Food Stores (AFS), reflected on AFS’s long-standing relationship with Supplylogix® and the measurable impact nearly a decade of collaboration has had on pharmacy operations.
From Confidence to Clarity
Like many pharmacy organizations, AFS believed its inventory processes were already well managed. Pharmacists relied on experience and close oversight to keep inventory in balance. But that perspective shifted after AFS implemented Supplylogix in 2016.
By applying data-driven inventory management, AFS reduced inventory levels by approximately $4 million. The results were clear and helped build early trust in the system across the organization. That success set the foundation for a long-term relationship built on trust and focused on continuous improvement.
Real-World Feedback
A key value of the ongoing collaboration between Supplylogix and AFS has been the opportunity to help shape product evolution, including through AFS’ participation in the Supplylogix Customer Advisory Board.
Feedback from both leadership and frontline pharmacy teams is used to inform enhancements intended to reflect real workflows and day-to-day operational needs, resulting in practical, actionable improvements.
Reclaiming Time Through Trust
For organizations implementing Supplylogix today, Haddadin’s advice is simple: trust the data.
“The numbers don’t lie. Inventory savings is there if you trust the system.”
— Sam Haddadin, vice president of pharmacy operations, Associated Food Stores
Inventory optimization happens in the background, reducing the need for certain manual tasks and freeing pharmacy teams to focus on patient care and clinical services.
Integration That Reduces Friction
AFS has continued to see value as integration between McKesson’s pharmacy management system, EnterpriseRx®, and Supplylogix has evolved. What began as two separate systems is now a more connected experience that saves time and simplifies work for pharmacy teams.
Haddadin highlighted Linking Manager™ as a key capability that helps coordinate purchasing between the pharmacy warehouse and the wholesaler. The tool helps align inventory and purchasing data across systems so pharmacists can better ensure they are ordering appropriate products when needed, supporting smarter purchasing decisions and more efficient operations.
Keeping the Focus on Patients
Across every enhancement and integration, one priority remains constant: giving pharmacists more time with patients.
By using system supported processes to manage certain operational tasks and reducing distractions, Supplylogix helps pharmacy teams work at the top of their license, leading to time for more meaningful patient interactions and a stronger pharmacy experience.
Watch the full video testimonial to hear directly from Sam Haddadin about the results, lessons learned, and why trust, data, and collaboration continue to drive value for Associated Food Stores.